Hi-Tech Business Systems – Linking People & Technology Throughout Alberta & British Columbia

I sound like a broken record but THANK YOU.   The level of support we have received, since I became the IT manager for Side Group has been exceptional.  Doesn’t matter what scenario we have thrown at you, you have found a solution regardless of the equipment requested.   From printers to networking equipment, in the middle of the pandemic and through all the delays, our group has never suffered because Hi-Tech has always been able to fill the request.   Thank you for the exemplary customer service your group provides.

I can’t say enough wonderful things about Hi-Tech, and the entire team. No matter the concern – large or small, their help is always prompt, friendly, and professional. I’ve needed a little more assistance than normal lately as we’ve undergone a switch to new machines, new software and a new internet service provider. Every single time I need anything, I am taken care of right away, and genuinely feel valued as a customer. Thanks for being awesome!   Huge shout-out to Rob for always helping me through any computer issues that arise. Whether it’s in-person or remote assistance, Rob is always so pleasant to deal with and is really great at explaining things to someone (me) who is not fluent in computer speak. Thanks for always being there!

NTL Pipelines has been working with Hi-Tech for 6 years now and we are never dissatisfied with their eagerness to provide service anytime, anywhere. Hi-Tech has traveled several hours to provide quality service as well as ship all products needed for NTL's day to day production. Hi-Tech provides stellar products with service and product care that is bar none. There is always a friendly, knowledgeable staff member willing to problem solve until all issues are rectified. We work in a fast paced , right now industry and Hi-Tech understands this high demand and always strives to exceed our expectations. NTL Pipelines would like to extend a thank you to Ken, Chris, Tara and the rest of the Hi-Tech team for always going above and beyond for us.

Excellent sales and service!

Hi-Tech makes getting anything technical done easy. If I have printer problems, email access issue's, need help trouble shooting a digital sign or even just need advice on why the switch between several monitors isn't working - they are a quick phone call or email away. Love knowing that I don't have to spend 4 hours googling to find the answer to my questions! (And our new printer for the office can make pdf files slimmer to make uploading them to our online file system easier - so necessary)