Testimonials

I sound like a broken record but THANK YOU.

The level of support we have received, since I became the IT manager for Side Group has been exceptional.  Doesn’t matter what scenario we have thrown at you, you have found a solution regardless of the equipment requested.

From printers to networking equipment, in the middle of the pandemic and through all the delays, our group has never suffered because Hi-Tech has always been able to fill the request.

Thank you for the exemplary customer service your group provides.

I can’t say enough wonderful things about Hi-Tech, and the entire team. No matter the concern – large or small, their help is always prompt, friendly, and professional. I’ve needed a little more assistance than normal lately as we’ve undergone a switch to new machines, new software and a new internet service provider. Every single time I need anything, I am taken care of right away, and genuinely feel valued as a customer. Thanks for being awesome!

Huge shout-out to Rob for always helping me through any computer issues that arise. Whether it’s in-person or remote assistance, Rob is always so pleasant to deal with and is really great at explaining things to someone (me) who is not fluent in computer speak. Thanks for always being there!

NTL Pipelines has been working with Hi-Tech for 6 years now and we are never dissatisfied with their eagerness to provide service anytime, anywhere.

Hi-Tech has traveled several hours to provide quality service as well as ship all products needed for NTL's day to day production. Hi-Tech provides stellar products with service and product care that is bar none. There is always a friendly, knowledgeable staff member willing to problem solve until all issues are rectified.

We work in a fast paced , right now industry and Hi-Tech understands this high demand and always strives to exceed our expectations. NTL Pipelines would like to extend a thank you to Ken, Chris, Tara and the rest of the Hi-Tech team for always going above and beyond for us.

Excellent sales and service!

Hi-Tech makes getting anything technical done easy. If I have printer problems, email access issue's, need help trouble shooting a digital sign or even just need advice on why the switch between several monitors isn't working - they are a quick phone call or email away. Love knowing that I don't have to spend 4 hours googling to find the answer to my questions! (And our new printer for the office can make pdf files slimmer to make uploading them to our online file system easier - so necessary)

Thank you Hi-Tech for being a valuable trusted partner. Not just IT solutions or products and services but a true business partner. Always there to help to keep our customers and staff happy.
For many years our business was looking for a continuity plan in case of a disaster and you were able to help us with peace of mind right away. In our world we can't afford to be down as it affects so many people. So thank you again.
We highly recommend Hi-Tech and value our partnership.

The customer service we have received to date from Hi-Tech has been exceptional, and it is very reassuring to know that we are totally taken care of. Hi-Tech not only provides excellent advice when making decisions about our technology, but also takes time to stop by from time to time just to ask how everything is working. That’s excellent customer service.

Our firm has had the opportunity to work with Hi-Tech Business Systems for over 15 years. They take care of our IT infrastructure, as well as offsite backup and our entire fleet of office equipment. They have done a great job maintaining our printer and Multi-function Copiers. The service team are quick to respond and provide us with fantastic service…I appreciate that they carry more than one line of products so they can find the best fit for our office…I would recommend the team at Hi-Tech for all your office automation needs!

Hi-Tech Business System’s proposal has demonstrated knowledge, professionalism and thorough understanding of our needs…we are a happy customer and appreciate their effort in achieving such a smooth and successful implementation. We have nothing but good to say about Hi-Tech’s team, and I believe their professionalism, customer care and team spirit will help them go a long way in business. I’d be happy to be reached and share my experience further if needed.

Calls to the service department are met with prompt response times and the issues are resolved quickly on site. It’s evident that the staff of Hi-Tech are looking after our interests based on my personal experiences. I would recommend Hi-Tech to anyone who is looking for fast, reliable and friendly service.

We have worked with Hi-Tech for a number of years as they provide us our big bad photocopier scanner.  Their office staff is very professional when calling in with any issues or to order new toner.  Often times they will even drop it off which is so convenient!  But, not only is their office staff great, their service department is absolutely wonderful.  We have dealt with both Sam and Bryan and they are nothing but fantastic at what they do.  We would highly recommend Hi-Tech for all your needs.